bj66's Privacy Policy
Your personal information is very important to us. This policy explains in detail how bj66 collects, stores and uses your information.
1 Introduction and Scope
bj66 is an online gaming platform that provides slots, live casino, sports betting and other gaming services to Bangladeshi users. When you browse the bj66 website, create an account or use any of our services, you agree to the terms of this privacy policy.
This policy takes effect when you start using our platform. We may update this policy from time to time, and you will be notified of any changes in a timely manner. To learn more about bj66, read our About Us page.
2 What Information Is Collected
bj66 collects two types of information: information you provide directly, and information generated automatically while you use the platform.
2.1 What You Provide Directly
- Full name, date of birth and gender
- Mobile number and email address
- National ID card or passport details (for identity verification)
- Bank account or mobile banking details (for deposits and withdrawals)
- Your chosen username and password
- Content of communications with the support team
2.2 Automatically Collected Information
- IP address and device identifier
- Browser type, operating system and device model
- Which pages you visited on the platform and how long you spent there
- Gaming history and betting activity
- Transaction time, amount and method
- Information obtained from cookies and similar tracking technologies
| Data Category | Purpose | Retention Period |
|---|---|---|
| Identity information | Account verification and security | 5 years after account closure |
| Financial information | Transaction processing | 7 years after account closure |
| Gaming activity | Service improvement and responsible gaming | 3 years after account closure |
| Technical logs | Security and fraud prevention | 1 year |
| Support communications | Issue resolution and quality control | 2 years after last contact |
3 How Your Information Is Used
bj66 uses collected information only for specific and legitimate purposes. We never sell your information or share it with unnecessary third parties.
3.1 Primary Uses
Account Management
Your information is used for your registration, login process and identity verification. This keeps your account secure.
Financial Transactions
The necessary information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay and bank transfer.
Customer Support
Your contact and account information is used to provide 24/7 support via live chat and email.
Security
Technical data is analysed to detect fraud, unauthorised access and other security risks.
3.2 Additional Purposes
- Improving platform services and planning new features
- Enforcing responsible gaming policies and monitoring risky behaviour
- Communicating personalised offers and bonuses (subject to your consent)
- Meeting legal obligations and fulfilling regulatory requirements
- Internal analytics and research
4 Information Sharing and Disclosure
bj66 does not sell your personal information to third parties. However, in certain circumstances, information may be shared with trusted partners to operate our services.
4.1 Service Provider Partners
We may share necessary information with the following categories of service providers, but only to the extent required for them to perform their services:
- Payment processing partners (bKash, Nagad, Rocket, Upay and banks)
- Identity verification service providers
- Data storage and cloud service providers
- Fraud prevention and security specialists
- Customer service technology platforms
Each of these partners is bound by a confidentiality agreement with us and is required to use your information only for the specified purpose.
4.2 Legal Obligations
bj66 may be required to disclose your information in response to a court order, a lawful request from a law enforcement agency, or other legal requirements. In such cases, we will provide only the minimum information necessary.
5 Cookies and Tracking Technologies
bj66 uses cookies and similar technologies on its website. Cookies are small text files stored on your device that help improve your browsing experience.
5.1 Types of Cookies Used
Essential Cookies
Essential for login status, session management and security. Without these, the platform will not function properly.
Analytics Cookies
Information about which pages are visited most and where users encounter difficulties is collected to improve our services.
Functional Cookies
Used to remember your language preference, game settings and other preferences.
5.2 Cookie Control
You can accept or reject cookies from your browser settings. However, disabling essential cookies may make some important platform features unavailable.
6 Data Security Measures
bj66 has put in place multiple layers of technical and administrative measures to keep your information secure.
6.1 Technical Security
- All data transmission is secured through SSL (Secure Socket Layer) encryption
- Stored sensitive data is kept in encrypted form
- Regular security audits and vulnerability assessments are conducted
- Two-factor authentication (OTP) is available
- Automated systems for immediate detection of suspicious activity
- Firewall and intrusion detection systems
6.2 Administrative Security
- Only authorised staff can access sensitive information
- Staff receive regular training on data protection
- A policy to notify users within a set timeframe in the event of a data breach
- Data minimisation policy — no information is collected beyond what is needed
7 Your Rights and Controls
bj66 believes you should have full control over your own information. To that end, we ensure the following rights:
Right to Access
You can request to know what information we hold about you.
Right to Correction
You can request correction of inaccurate or incomplete information.
Right to Deletion
In certain circumstances, you can request that your information be deleted, beyond any legal obligations.
Right to Object to Processing
You can object to your information being used for certain purposes, particularly marketing communications.
Portability
You can request your information in a commonly readable format.
Right to Restriction
In special circumstances, you can request that the processing of your information be temporarily limited.
To exercise these rights or for any questions, contact our support team via live chat or email. To learn more about responsible gaming and controlling your account, visit our Responsible Gaming page.
8 Protection of Minors
bj66 is an adult gaming platform intended only for users aged 21 and above. We do not knowingly collect or store any information from minors.
There is an age verification process at the time of registration. If we find that any information belonging to a minor has reached us by mistake, that information will be deleted immediately and the associated account will be closed.
9 Third-Party Services
The bj66 platform may include content from various game providers such as Evolution, Pragmatic Play Live, and Ezugi. These third-party services have their own privacy policies. bj66 is not responsible for how they collect or use information.
If you access any third-party service through our platform, you are advised to read their respective privacy policies.
10 Policy Changes and Updates
bj66 may update this privacy policy from time to time. Whenever a significant change is made:
- The new policy date will be updated on the website
- Registered users will be notified by email or at the time of login
- For major changes, your explicit consent may be sought
If you continue to use the platform after a policy is published, you will be considered to have agreed to the updated policy. If you disagree with the changes, you have the option to close your account.
This privacy policy is effective alongside the Terms and Conditions, and reading both documents together will give you a full understanding of your rights and responsibilities.
11 Contact Us
You can contact us for any questions, requests, or concerns related to the privacy policy. Our support team is available 24 hours a day, 7 days a week, in both Bengali and English.
Live Chat
Log in to the platform and get instant help through the live chat feature. This is the fastest way to get in touch.
For detailed privacy-related requests, contact us by email: [email protected]
For answers to common questions, visit our FAQ section, where many common questions about privacy, payments, and accounts are answered.